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Privacy Policy

How Butters handles private relationship data.

How Butters collects, uses, shares, retains, and protects account, relationship, and subscription information.

Last updated May 17, 2026

Overview

Butters is a private relationship app. This policy explains what information we collect, how we use it, when we share it, and how you can request deletion or support.

By using Butters, you understand that some information is processed by trusted infrastructure providers so the app can sign you in, sync private content, deliver notifications, and support subscriptions.

Information We Collect

We collect the account details you provide or authorize through sign-in, such as your email address, display name, profile photo, and basic authentication identifiers.

We collect relationship content you create inside the app, including profile details, important dates, moments, albums, uploaded photos, wall posts, reminder activity, gift preferences, and voucher-related actions.

If you enable notifications, we collect device push tokens and delivery metadata needed to send reminders and alerts.

If you join through an invite or trial flow, we may also store invite codes, survey responses, trial dates, subscription status, and plan-lifecycle events.

How We Use Information

We use your information to operate the app, pair accounts, display private shared content, deliver reminders and notifications, manage plans and subscriptions, provide customer support, and keep the product secure.

We may also use de-identified or aggregated product signals, such as feature usage or survey themes, to improve the roadmap and user experience.

We do not sell your personal data and we do not publish your private relationship content publicly on your behalf.

How Information Is Shared

Your relationship content is shared only with the account or accounts connected to the same private relationship space in Butters.

We share information with service providers that help us operate the app, such as Supabase for authentication, database, storage, and server functions; Firebase for push messaging; and RevenueCat plus the Apple App Store or Google Play for subscriptions and purchase status.

We may also disclose information when required by law, to enforce our terms, or to protect the safety, rights, or security of our users, team, or platform.

Subscriptions and Payments

If you subscribe to Pro, purchases are processed by your app store and related subscription status may be synchronized through RevenueCat so Butters can determine whether paid features should remain active.

We do not receive or store your full payment card details directly inside Butters.

Refunds, billing disputes, renewals, cancellations, and store-specific subscription rules are governed by the Apple App Store or Google Play policies that apply to your purchase.

Retention, Hiding, and Deletion

We keep account and relationship data while your account is active and needed to operate the app.

If a trial ends and the account moves to Free, content above the Free plan limits may be hidden first and then permanently deleted after the applicable grace period if you do not upgrade.

You can request deletion by using the in-app delete-account flow or contacting support. Some limited records may be retained for fraud prevention, legal compliance, dispute handling, or security logs where reasonably necessary.

Security

We use reasonable technical and organizational safeguards to protect account data, but no online service can guarantee absolute security.

You are responsible for maintaining the security of your device, account access, and any third-party sign-in credentials used with Butters.

Age Requirement

Butters is intended only for adults who are at least 18 years old.

If we learn that an underage person has created an account, we may suspend or delete that account and associated data.

International Processing and Changes

Your information may be processed in countries where our service providers operate. By using Butters, you understand that data may be transferred and stored outside your home country where permitted by law.

We may update this policy from time to time. If we make material changes, we may update this policy in the app, on the website, or both where appropriate.

Contact

For privacy questions, deletion requests, or legal notices, contact us at support@buttersapp.com.

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